By providing your information and submitting this form, you agree to be contacted by firmus energy under the terms of our Privacy Policy.
The information collected for our firmuscare register is completely confidential. Once accepted onto the firmuscare scheme we will record the details provided on the application form on our system to enable us to identify you as a member of the scheme and the eligibility criteria that you have met. We will not keep the copies of your documentation after you have proved eligibility for the scheme.
Independent Gas Safe Registered Installers will carry out the free gas safety inspections under the firmuscare scheme. To arrange the inspection we will pass details of your name, address, contact information and that you are registered on the firmuscare scheme to the Gas Safe Registered Installer so that they may contact you to arrange the inspection and carry this out at your property.
Information provided on this form will be held by firmus energy in order to provide the services required under firmuscare and other licence obligations. Your personal details, may, in the course of the performance of this firmuscare scheme, be shared within our company group and third parties as listed in the firmus energy Privacy Notice which is available on request. This includes confirmation of your registration on the scheme and the eligibility criteria that you have met.
We will share certain data with your Network Operator so you are provided with the full benefits of the firmuscare scheme. In the event we are unable to provide customers with a gas supply, the Network Operator may forward all data they are required to hold to the Supplier of Last Resort appointed by the Utility Regulator.
If your eligibility circumstances change, please contact us and let us know to ensure we are providing the best support to you and other occupants within the household.
